A native of Portugal, JC has been in the Hospitality & Travel industry for 20 years. JC joined Tourico Holidays on the Operations Team in 2009 as an entry level employee. From there he broadened his company knowledge as a Product Manager, before returning to Operations in a supervisory capacity. He quickly climbed the ladder into a Client Services Manager role, and then to Director of Reservation Administration. With his diverse background and impeccable experience JC has been preparing all his career for his role as the Director of Training and Development at Tourico Holidays Travel Academy.